by Deon McCalla | Mar 15, 2018 | Business, Customer Service, Deon McCalla, Professional Overview | 0 Comments
It doesn’t matter how large the business you work for is; there are plenty of ways you can excel at being a leader. Whether you own the company or manage a small team, there’s plenty you can do to improve your leadership skills and inspire employees. You might think...
by Deon McCalla | Feb 27, 2018 | Business, Customer Service, Deon McCalla, Professional Overview | 0 Comments
It doesn’t matter how attentive you are to the needs of your customers or how great a business you run; you are going to experience at least one customer complaint at some point throughout your career. It’s important to not let a single complaint discourage you too...
by Deon McCalla | Jan 13, 2018 | Business, Customer Service, Deon McCalla, Professional Overview | 0 Comments
Over the last few months, the stock market has been steadily rising. However, the other day there was a sharp dip and people panicked a bit. While sudden decreases in the stock market can be concerning, there’s a lot more at play than simple rising and falling. Most...
by Deon McCalla | Dec 29, 2017 | Business, Customer Service, Deon McCalla, Professional Overview | 0 Comments
As a business owner, you understand the fierce competition when it comes to drawing consumers to your stores. There are countless businesses, many often offering the same services or products. How do you stand out when there are so many other companies competing for...
by Deon McCalla | Dec 2, 2017 | Business, Deon McCalla, Professional Overview | 0 Comments
With the advent of the internet, we’ve been introduced to ecommerce and the rise of online shopping. I’ve already addressed how ecommerce has become increasingly popular. We’ve all spent some time shopping online and many people love it and do it much more than they...
by Deon McCalla | Nov 15, 2017 | Business, Customer Service, Deon McCalla, Professional Overview | 0 Comments
No matter what industry you work in, you’re going to be working with other people and some form of client or customer. In order for your business to succeed, you need to generate a consistent profit and prove that you’re fulfilling a need. Without the consumer, your...
by Deon McCalla | Oct 5, 2017 | Business, Deon McCalla, Professional Overview | 0 Comments
When you begin working in consulting, you may realize that it seems like there’s an endless amount of people doing what you are and you’re all competing for the same clients. Many people who work in business consulting went to some of the top schools in the country...
by Deon McCalla | Sep 20, 2017 | Business, Customer Service, Deon McCalla, Professional Overview | 0 Comments
In 2011, Borders booksellers liquidated their company, sold off their assets, and closed all their stores. Side-by-side with Barnes & Noble, Borders turned the industry of bookselling into a megastore business, opening stores across the country and seeing...
by Deon McCalla | Aug 23, 2017 | Business, Deon McCalla, Professional Overview | 0 Comments
People alive at this article’s date of release are fortunate enough to live with the help of advanced technology. It seems that wireless internet is everywhere, smartphones are highly prevalent, computers help businesses be more efficient, doctors use technology...
by Deon McCalla | Jul 18, 2017 | Business, Deon McCalla, Professional Overview | 0 Comments
Recently, it’s likely you’ve noticed a popular trend amongst retail stores; a lot of them are closing. Malls used to be the center of social interaction, with teenagers going there every weekend to hang out with their friends, families going once a week to walk...
